Shipping policy

Shipping Policy

Thank you for shopping with Pocket Cam Below you will find important information regarding our shipping process, delivery times, and related policies.

📦 Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note:

  • Orders placed after 12:00 PM (local time) may begin processing the following business day.

  • During peak seasons or promotional periods, processing times may be slightly extended.

🚚 Shipping Time

We offer standard shipping with an estimated delivery time of:

8-15 business days

Delivery time begins once your order has shipped, not when the order is placed.

Please note:

  • Business days do not include weekends or public holidays.

  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volume.

🌍 Shipping Locations

We currently ship to:

  • United States and internationally

💰 Shipping Costs

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Order weight

  • Selected shipping method

📍 Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24–48 hours for tracking updates to appear.

⚠️ Delays & Issues

While we aim to deliver within 8-15 business days, delays may occasionally occur due to:

  • Carrier delays

  • Customs processing (for international orders)

  • Incorrect shipping addresses

We are not responsible for delays caused by the shipping carrier, but we will assist you in resolving any issues.

❗ Incorrect Address Disclaimer

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

📦 Lost or Damaged Packages

If your order arrives damaged or appears lost:

  • Contact us within 7 days of delivery confirmation.

  • Include your order number and photos (if applicable).

We will work with the carrier to resolve the issue as quickly as possible.

📩 Contact Us

If you have any questions about this Shipping Policy, please contact us: 

teaminbox25@yahoo.com